All communication must involve both a sender and a receiver of messages, simply because you send a message to someone and s/he is not available to receive a message, then sending doesn’t exist. Of course we often think of communication in the form of written or verbal, but communication conveys through actions are also as important, and if not more so in the business world, this is Kinetic messages. A simple gesture such as a wink, a frown, a smile, a sigh, a nod, they all convey messages. So do grooming, attire, posture, temper, punctuality, and so forth.
I think many times we sent Kinetic messages without realizing it and it’s being sent and received continually. In fact, they are very important because they determine whether people can get along and work together harmoniously, and whether a business can maintain good relationships with its customers. Typically the message transmitted through action will have greater impact than the message transmitted through words, I guess that’s why they say “actions speak louder than words.” I would say that business people have to be just as concerned about what they do as much as what they say, many people that I know got fired from their job because of the Kinetic messages, the verbal just made things worse.
As for me, another types of communication that’s interesting is the Metacommunications. These are messages in between the lines, and at this point, I think it’s good to be a mind reader, sadly I’m not one but I do have good hunches. These messages are not literally expressed in words, but they accompany messages that are expressed in words. Kind of confusing in my opinion and of course they also vary in meaning, I can read the message, and think it’s one thing, and someone else could read the same message and interpret it differently. Also both Kinetic and Metacommunications are present in all messages, whether written or spoken, these messages convey ideas in addition to the ideas expressed in words. All actions, or even failure to act at all have meaning, something to think about.